Live Online Webinar

How the Public Sector is Leading AI Adoption in Service Delivery

How the Public Sector is Leading AI Adoption in Service Delivery

August 14, 2024 | 1:00 PM Eastern Time


Sale price Free

A recent survey from Wakefield Research shows that AI adoption is high in the public sector, at nearly double that of other industries. This is particularly true in physical service delivery, including trash pickup, road maintenance, and other similar operations. In these service areas, the public sector is using AI in surprising ways—and 100% of organizations already using AI report at least one benefit as a result of their investment.

In this webinar, we will discuss the public sector as a surprising forerunner in using AI technology—particularly when it comes to physical service delivery—and highlight some innovative and unexpected uses of AI in governments.

Learning Objectives:

  • Understand the latest trends in AI adoption in the public sector
  • Uncover surprising use cases of AI in day-to-day service delivery
  • Learn from other government pacesetters about how they are harnessing AI to transform their operations

This webinar is complimentary thanks to the sponsorship of Samsara who will have access to registration information.

PRACTICE AREAS: [10] Service Delivery and [11] Technological Literacy

TOPICS: Technology and Service Delivery

JOB TITLES: Chief Administrative Officer (CAO), Assistant Chief Administrative Officer (ACAO), Department Head, and Mid-Management and Entry-Level Staff

View full details
  • What is Live Online?

    Live online courses allow you to meet in real time online via a remote learning platform such as Zoom. You have the opportunity to learn new skills led by industry experts and interact with your peers in real time.

  • Create a Free ICMA Account

    An ICMA account is required to purchase courses.

    With a free ICMA account you can enjoy access to weekly newsletters of Leadership Matters, purchase ads from the Job Center, receive 12 free credits to 1-on-1 coaching and more!

    Learn more 
  • Become a Member of ICMA

    ICMA Members enjoy a 40% or more discount on products, free subscription to PM Magazine, participate in member only discussions, receive unlimited 1-on-1 coaching and more!

    Learn more