Data-Driven Decision Making

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Description

Data-driven decision making doesn't have to be rocket science. Learn how local governments can take the next steps with data - and it's easier than you might think!

In this on-line program, learn to give sound credence to new policies and initiatives by bringing together appropriate data sources, analysis, and metrics to inform your choices, reasoning, and actions. Data-driven decision making increases inclusivity, defensibility, and the opportunity for performance measurement. Most importantly, data-driven decision making increases the likelihood that government leaders and staff decisions produce the desired outcomes.

Overview

Local government professionals agree that evidence-based decision making is the best practice. Even so, the majority of cities don’t use data for their strategic planning processes. The truth is the overwhelming mountain of “big data” often paralyzes action. So how can leaders harness the right community data in the most practical ways for the best return? In this certificate program, Polco data science experts will teach the best ways to incorporate community information into the planning process, while leaders will use the learnings from these sessions to create a capstone project. Participants can choose an internal project (organizational climate) or external project (strategic planning, public engagement plan, or apply for another) to be the focus of their capstone work. Leaders will learn how to capture the right data and ensure community and/or staff feedback is truly representative.

What Is Data-Driven Decision Making?

Instead of using simple intuition, assumptions, and/or anecdotes, data-driven decision making (DDDM) gives sound credence to new policies and initiatives. DDDM brings together appropriate data sources, analysis, and metrics to help inform choices, reasoning, and actions.

Advantages of Data-Driven Decision Making

Data-driven decision making increases inclusivity, defensibility, and the opportunity for performance measurement. Most importantly, DDDM increases the likelihood that government leaders and staff decisions produce the desired outcomes.

Learning Objectives

Learn the best practices to gather data and how to formulate questions data can help answer.
Understand how to use data to make better decisions for strategic planning, budgeting, and performance measurement.
Understand how to design a sustainable data-driven performance measurement system that can help track overall performance in a meaningful way.
Discover promising practices in transparency and accountability to build government trust at the local level.

Course Schedule

Module 1: Strengthening Resident Confidence in Local Decision Making
Module 2: Measuring What Matters
Module 3: Using Data to Drive Internal Change
Module 4: Using Data to Improve Community Livability
Module 5: Performance Measurement
Module 6: Putting Data to Work

*Data-Driven Decision Making Plus (Capstone) provides all the benefits of the certificate program plus the opportunity to receive coaching as you use what you have leaned to make a positive impact for your organization.

About the Presenter

Michelle Kobayashi, Senior Vice President of Innovation

Michelle Kobayashi is a thought leader in the field of survey research and evaluation, and has written numerous books and articles on the subject. As a community survey expert with experience working in local government, she travels the country to speak professionally and lead workshops on resident surveys, performance measurement, strategic planning, and more. Kobayashi has led the innovation efforts of National Research Center for nearly 30 years, and keeps Polco / NRC on the cutting edge of the survey industry.

Tobin McKearin, Vice President of Data Science

Tobin McKearin is a strategic and people-focused leader, complex problem solver, economist, and combat pilot. He is a career Air Force Officer with extensive leadership experience in data analysis, risk management, project management, and process improvement. Tobin has over 20 years of experience in risk management, risk mitigation, and regulatory compliance and over 12 years in predictive modeling, statistical forecasting, and data analysis, where he has played roles as an individual and as a team lead. He has a bachelor's degree in economics and operations research from the United States Air Force Academy, masters in' economics from the University of Hawaii, and a Ph.D. in economics from the University of Texas.

Matt Fulton, Senior Advisor

Matthew Fulton served in local government for over 30 years as a city manager. During his career, Matt has had the opportunity to provide leadership at the local, state, and national levels, including serving on the ICMA Executive Board, the Minnesota League of Cities Board of Directors, and as president of the Minnesota City/County Management Association. Building innovative and proactive communities with a focus on strengthening civic engagement has been a mainstay of Matt’s professional commitment. He has worked with Polco for almost five years as director of national engagement. Matt focuses on helping community leaders build strong and sustainable engagement and performance measurement programs using Polco’s technology platform and suite of benchmark community survey tools.