Bring ICMA's Micro-Certificate programs to your jurisdiction. Offered live online and in-person, we will bring the training to you. These comprehensive, skill-building courses include content that is aligned with ICMA's Practices for Effective Local Government Management and Leadership; expert facilitation; peer-to-peer, collaborative learning; and certificates of completion. Each micro-certificate will run for approximately four hours.

To register for or view more information about these trainings, please use the hyperlinks in the title of each micro-certificate.

Micro-Certificate Programs

AI: Developing A Plan, Culture and Purpose for Your Government Enterprise

In this session participants will develop a strategic AI plan for their agency and government by reviewing the characteristics of an effective plan and specific components, and address issues of organizational culture, staffing, partnerships, and computational infrastructure. We will use cases/pilot projects to initiate work in this area. The session will begin with a comprehensive overview of the field including AI basics, state and municipal legislative and policy trends, and best practices.

Building High Performing Board-Manager Relations

Be proactive and less reactive in working with your governing board.

How to Make Trust an Organizational Foundation

Does the public trust your team? Do your team members trust each other? If the answer is “yes,” the policy processes we lead move faster, more efficiently, and cost less. If the answer is “no,” even the simplest of decisions take too long, cause dissension, and cost too much. We move at the speed of trust! With every interaction, you’re either putting trust credits in or pulling them out. How much trust is in your bank? People talk about how easy it is to lose trust. You might be surprised to learn how easy it is to build it! Learn the most important element of life and government: the art of building trust.

Sustainovation: Building Sustainable Innovation-One Creative Idea at a Time

Learn the nature of innovation in government, how to sustain it—and more importantly, the powerful role that you play in making Sustainovation a reality for your organizations.

What Does It Take? Collaborating for Results

Discover strategies and techniques to Improve inter-municipal and inter-agency cooperation