How to Make Trust an Organizational Foundation

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Description

Does the public trust your team? Do your team members trust each other? If the answer is “yes,” the policy processes we lead move faster, more efficiently, and cost less. If the answer is “no,” even the simplest of decisions take too long, cause dissension, and cost too much. We move at the speed of trust! With every interaction, you’re either putting trust credits in or pulling them out. How much trust is in your bank? People talk about how easy it is to lose trust. You might be surprised to learn how easy it is to build it! Learn the most important element of life and government: the art of building trust.

Learning Objectives

Understand what’s at stake with trust and recognize how trust builds or erodes your team/organization.
Learn the key elements of trust transaction needed to give and inspire trust as a leader
Build awareness and intentional trust in yourself.
Gain the Holy Grail of Government–earning the trust of the community we serve.
Make trust an ongoing investment strategy.