100 Years 
FAQs
Purchase and Log-In
How do I get to my courses?
Visit http://learninglab.icma.org
I purchased a webinar. How do I access it?
Log into http://learninglab.icma.org and visit your Dashboard, where all your available webinars are stored. You will also receive an e-mail reminder one day in advance of the webinar.
Can I purchase a course for another person?
Please contact us at learning@icma.org if you are interested in purchasing a course for someone else.
Instructions for Accessing the Effective Supervisory Practices Webinar Series
How to Assign Multiple Course Licenses
Visit https://shop.learninglab.icma.org/pages/how-to-assign-multiple-course-licenses
Other
Where can I find my transcripts?
We are in the process of migrating products and user transcripts into this new platform, so you may not yet see courses you had previously registered for in the old Online Classroom. We appreciate your patience as we work to restore these features in the upcoming coming weeks. Please e-mail Julian Lamphear at jlamphear@icma.org if you would like to expedite your records transfer. If possible, include any names of programs that you are missing from your transcript.
What types of continuing education credits do your online programs offer?
Our online programs currently offer ICMA CE credits that help credentialed managers maintain their status. We are not affiliated with any other continuing education programs.