Instructions for Accessing the Council Orientation Program

NOTE: We recommend using the browsers Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari to access our learning management system. Internet Explorer is no longer supported and may cause technical issues.

On this page:


PART 1: Login

IMPORTANT: First-time visitors must log in and reset their password to activate the online classroom. 

  1. Go to http://www.icma.org and use the LOG IN button in the upper right-hand corner
  2. If you have an ICMA account, type your email and password into the login interface on the left-hand side of the screen. If you were registered by ICMA as part of a group: enter your email and the password 123 into the login interface. You will be prompted to reset your password after logging in.

PART 2: Accessing the Course

  1. From the ICMA homepage, select the "Learning@ICMA" link at the top of the page. In the future, you can return to the Learning Lab via the direct link learninglab.icma.org.
  2. On the next page, select the "Login to My Trainings" button. You should be taken directly to your dashboard, but in the future you will use the new password you created to log in from this page.
  3. Once you arrive at your Dashboard you will find the program (labeled as a Learning Path) under the "My Trainings" tab at the top of the interface. You can also find it in the "My Trainings" widget under the banner. (NOTE: After beginning the training, the course will move from the “Not Started” section of the “My Training” widget to the “In Progress” section).
  4. Click on the product to open an overview of the course. To begin, select the "Start this learning path" button or the title of the module. 

Part 3: Accessing the Certificate

Once you have completed the program, you can access your certificate via the Achievements tab at the top of the interface.