Instructions for Account Activation and Accessing the Learning Lab

NOTE: We recommend using the browsers Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari to access our learning management system. Internet Explorer is no longer supported and may cause technical issues.

On this page:


PART 1: Login

IMPORTANT: First-time visitors must log in and reset their password to activate the online classroom. 

  1. Go to http://www.icma.org and use the LOG IN button in the upper right-hand corner

  2. If you have an ICMA account, type your email and password into the login interface on the left-hand side of the screen. If you were registered by ICMA as part of a group: enter your email and the password 123 into the login interface. You will be prompted to reset your password after logging in.

PART 2: Accessing My Trainings

  1. From the ICMA homepage, select the "Learning@ICMA" link at the top of the page. In the future, you can return to the Learning Lab via the direct link learninglab.icma.org.

  2. On the next page, select the "Login to My Trainings" button. You should be taken directly to your dashboard, but in the future you will use the new password you created to log in from this page.
  3. Once you arrive at your Dashboard you will find your course under the "My Trainings" tab at the top of the interface. You can also find it in the "My Training" widget under the banner. (NOTE: After beginning the training, the course will move from the “Not Started” section of the “My Training” widget to the “In Progress” section).

  4. Select the training to display the courses and/or modules that it contains. Click on the first module or select the "Start this course/learning path" button to begin the training.

PART 3: Accessing the Certificate

  1. When you’ve completed the course, your certificate will become available. To download your certificate, navigate to the Achievements section via the widget in your dashboard or the link at the top of the learning management system interface:
  2. Click the “Download certificate” button to download a PDF of your certificate.