About Local Government 201

With Local Government 201, you will dive deeper into core issues facing local government management. Designed to take you beyond the basics, this professional certificate program will deliver a practical understanding of key areas important to your success as a local government manager.

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What is Local Government 201?

This on-demand online certificate program is designed to help new and mid-career managers, assistant managers, and even career-changers new to local government, go beyond the basics and gain a deeper understanding of key focus areas in local government management. Taught by a team of seasoned local government managers and experts, this program moves beyond theory and focuses on sharing experiences of how the job actually gets done.

Learning Objectives

With this program, you will learn about:

  • Communication skills that will help you effectively work with your staff, peers, and superiors
  • Best practices for citizen engagement
  • The latest advancements in public safety
  • Race and policing in America, and how to promote diversity, inclusion, and justice within the ranks and in the community
  • Best practices in crisis communication
  • Environmental sustainability, economic sustainability and social equity
  • Smart cities and how to plan for innovation
  • The four types of placemaking and how they can impact your local economy
  • Organizational development and how to attract and keep top talent
  • What it takes to be a leader and how to infuse leadership into your organization


Course One

Effective Communication: Engaging Staff, Elected Officials, and the Community (on-demand) Learn how to communicate up, down, across, and outside your organization. This course also teaches you practical methods for communicating with your council. 

Course Two

Public Safety: Trends and Innovations, Race in America, and Crisis Communications (on-demand)  Technology, legislation, and social issues are changing the way fire, emergency medical, and police services are delivered. Tackle issues such as race and American public safety, crisis communication, and the impact of changing technology on public safety. 

Course Three

Building Community: Sustainability, Smart Cities, and Placemaking (on-demand) Explore environmental sustainability, economic sustainability, and social equity. This course will discuss how to develop a sustainability plan as well as placemaking and planning.

Course Four

Organizational Development: Alternative Work Models, Succession Planning, Becoming an Employer of Choice (on-demand)  From alternative work schedules to succession planning, this course will help you lead your organization to becoming an employer of choice. 

Course Five

Leadership: Leadership at All Levels, Creating a True Leadership Team, and Becoming an Innovative Leader (on-demand)  Taught by ICMA's Felicia Logan, this course will explore leadership at all levels, how to create a true leadership team, and how to become an innovative leader.


Completion of LG 101 or 5 years of experience in local government management is a prerequisite for taking LG 201. 

Learn how to communicate up, down, across, and outside your organization. This course also teaches you practical methods for communicating with your council.