On Demand Webinar

Serving the Underserved: The Tools for Reaching At-Risk Communities

Serving the Underserved: The Tools for Reaching At-Risk Communities


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Marginalized groups often have a deep mistrust of government. Many governments have placed strategic priority on improving their engagement with communities of color, the homeless population, low-income households, the previously incarcerated, and individuals with disabilities. The reality of a fully equitable resident engagement strategy is significantly larger than most other governmental projects.

In this session, engagement experts will talk through how agencies can create ideal communication methods and channels, develop potential avenues that build trust among our most vulnerable populations, and much more.

PRACTICE AREAS: [2] Community Engagement, [3] Equity and Inclusion, and [10] Service Delivery

TOPICS: Community Engagement, Service Delivery, and Equity & Inclusion

JOB TITLES: Chief Administrative Officer (CAO), Assistant Chief Administrative Officer (ACAO), Department Head, and Mid-Management and Entry-Level Staff

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