Marginalized groups often have a deep mistrust of government. Many governments have placed strategic priority on improving their engagement with communities of color, the homeless population, low-income households, the previously incarcerated, and individuals with disabilities. The reality of a fully equitable resident engagement strategy is significantly larger than most other governmental projects.

In this session, engagement experts will talk through how agencies can create ideal communication methods and channels, develop potential avenues that build trust among our most vulnerable populations, and much more.