On Demand Webinar

Transforming Digital Government Experiences

Transforming Digital Government Experiences


Sale price Free

In today's rapidly evolving digital landscape, local government leaders are presented with opportunities to enhance the quality of life for their residents through innovative technologies. This webinar will delve into the modern tech stack supporting a thriving, digital community and is intended to assist city and county leaders in embracing digital transformation to create seamless, accessible government services.

By attending this webinar, participants will:

  • Gain insights into how your organization can leverage technological advancements to create enhanced resident experiences and access to services through real-world case studies.
  • Learn practical strategies for implementing digital tools such as mobile apps, cloud infrastructure, and data-driven solutions to streamline operations and boost resident satisfaction.
  • Understand the importance of maintaining data privacy and security in digital initiatives and explore best practices for safeguarding sensitive resident information.

Join us for this insightful webinar to uncover the potential of government software modernization and learn how to create a vibrant, connected, and resident-centric community. We’ll explore strategies, case studies, and best practices that empower cities to revolutionize the way residents interact with government, access services, and foster a strong sense of community.

Whether you're a county official, urban planner, or technology enthusiast, this session will equip you with the tools and knowledge to propel your organization’s digital infrastructure forward.


Mike Teeters, Senior Product Manager, Tyler Technologies

Michael “Mike” Teeters is a senior product manager with Tyler Technologies. Mike played a key role in producing Tyler’s Identity Workforce and Identity Community solutions, and in launching the supporting administrative tools used by clients to manage those solutions. With a Master of Accounting degree and nearly 30 years of public sector experience — from process consulting to support team management — Mike understands the importance that CIAM solutions play in service delivery and resident engagement.

This webinar is complimentary thanks to the sponsorship of ICMA Strategic Partner Tyler Technologies who will have access to registration information.

PRACTICE AREAS: [2] Community Engagement and [14] Communication and Information Sharing

TOPICS: Technology, Social Media & Marketing, and Community Engagement

JOB TITLES: Chief Administrative Officer (CAO), Assistant Chief Administrative Officer (ACAO), Department Head, and Mid-Management and Entry-Level Staff

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