Live Online Webinar
Improving Your Jurisdiction's Development Review Process
Improving Your Jurisdiction's Development Review Process
April 3, 2025 | 1:00 PM Eastern Time
ICMA Member
Non Member
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When working with developers, most local governments have a review process in place to ensure compliance with zoning regulations and other laws governing construction projects. These processes are often difficult to navigate and burdened by an excessive amount of paperwork, among other issues that can hamper economic development and drive developers away from your community. However, there are a number of steps your jurisdiction can take to simplify and streamline these procedures, making them more painless for all parties involved.
Join Jim Nichols, ICMA-CM, Director of Master Developer Operations at Jacobs and an expert in public works projects and processes, as he reviews best practices for improving your local government's development review processes. You will discuss:
- How to identify inefficiencies in your current procedures
- Strategies for improving lines of communication between departments involved in the review process
- How to improve customer service at each point in the process
- The international perspective: practices being employed abroad that may benefit your community
PRACTICE AREAS: [4] Staff Effectiveness, [8] Policy Facilitation and Implementation, [10] Service Delivery, and [14] Communication and Information Sharing
TOPICS: Service Delivery, Customer Service, and Economic Development
JOB TITLES: Chief Administrative Officer (CAO), Assistant Chief Administrative Officer (ACAO), and Department Head
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