Live Online Webinar

Peer Perspectives on Driving Digital Payment Adoption

Peer Perspectives on Driving Digital Payment Adoption

November 12, 2026 | 1:00-2:00 PM Eastern Time

Price

Sale price Free

Join us for an engaging panel discussion featuring government leaders who are taking a strategic approach to increasing digital payment adoption in their communities. Hear firsthand how these local governments are educating residents, using data to identify opportunities, and partnering with their technology provider to grow digital payment usage.  

Panelists will share their real-world experiences, from developing an adoption strategy and reaching residents through targeted communications to refining payment channels and sustaining momentum. You'll hear what worked, what didn't, and lessons learned along the way.  

Learning Objectives 

  • Gain practical insights from government peers on the strategies, challenges, and lessons learned from increasing digital payment adoption.
  • Understand how agencies can partner with their technology provider to identify adoption opportunities, execute targeted initiatives, and measure progress.
  • Identify practical steps for building a sustainable digital payment adoption strategy that supports both resident needs and government goals. 

 

This webinar is complimentary thanks to the sponsorship of ICMA Partner Tyler Technologies, who will have access to registration information.

PRACTICE AREAS: [4] Staff Effectiveness and [10] Service Delivery

TOPICS: Service Delivery and Budgeting & Finance

JOB TITLES: Chief Administrative Officer (CAO), Assistant Chief Administrative Officer (ACAO), Department Head, and Mid-Management and Entry-Level Staff

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