Live Online Webinar

Working with Elected Officials: Stories from the Trenches

Working with Elected Officials: Stories from the Trenches

June 16, 2026 | 1:00-2:30 PM Eastern Time

ICMA Member

Sale price $395.00 USD

Non Member

Regular price $695.00 USD

Stepping into leadership alongside newly elected officials can feel like navigating a fast-moving landscape—high expectations, new personalities, and decisions that can’t wait. Join our three-part webinar series, Working with Elected Officials: Stories from the Trenches, for practical guidance, real-world examples, and tools you can use immediately to build trust, set the tone, and lead with confidence from day one.

Sessions and Schedule

All sessions will run from 1:00 PM - 2:30 PM Eastern Time.

June 16 | Session 1: Create a Solid Foundation
Your early actions—either as a new manager yourself or when newly elected officials onboard—will help you foster effective collaboration, transparency, and mutual respect. In this session, we will discuss how to clarify roles of governance and administration, communicate candidly to build trust, and establish shared expectations for communication, decision-making, and near-term priorities.

June 23 | Session 2: Set the Tone with Emotional Intelligence
Emotional intelligence requires self awareness, emotional control, and empathy in every interaction. By listening actively, acknowledging differing perspectives, and responding thoughtfully rather than defensively, you build trust and model steady leadership. This session will share insights on how to manage your reactions—especially during conflict or criticism—to signal professionalism and establish a culture of respect and collaboration from the start.

June 30 | Session 3: Build Your Toolbox and Lead with Confidence
Relationships aren’t one-size-fits-all. This session will help you develop a consistent set of practices—from establishing clear communication norms to anticipating questions—so that regardless of communication style, each member of your governing body has the complete information they need to make decisions for the community.

 

PRACTICE AREAS: [4] Staff Effectiveness, [5] Personal Resiliency and Development, [6] Strategic Leadership, [8] Policy Facilitation and Implementation, [13] Human Resources Management and Workforce Engagement, and [14] Communication and Information Sharing

TOPICS: Council-Manager Relations, Leadership, Effective Communication, and Employee Engagement

JOB TITLES: Chief Administrative Officer (CAO) and Assistant Chief Administrative Officer (ACAO)

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